Privacy Policy

Your privacy is important to us. This policy explains how Pact Meld collects, uses, and protects your personal information.

Last updated: March 13, 2026

Privacy at a Glance

Your Data is Secure Enterprise-grade encryption and security
We Don't Sell Data Your information is never sold to third parties
You're in Control Access, modify, or delete your data anytime

1. Overview

Pact Meld ("we," "our," or "us") operates an AI-powered legal document assistant platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website, mobile applications, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.


2. Information We Collect

2.1 Information You Provide

2.2 Information We Collect Automatically

2.3 Information from Third Parties

We may receive information from third-party services you connect to Pact Meld, such as Google or Apple for authentication, in accordance with their privacy policies and your consent.


3. How We Use Your Information

We use the information we collect to:

Legal Basis for Processing

We process your personal information based on legitimate interests, contractual necessity, legal compliance, and your consent where applicable, in accordance with applicable data protection laws.


4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly consent, such as when you share documents with collaborators or connect third-party services.

4.2 Service Providers

We work with trusted third-party service providers for hosting, payment processing, AI services, analytics, and customer support. These providers are contractually bound to protect your information.

4.3 AI-Powered Features

When you use our AI-powered features (such as document generation, risk analysis, and AI chat), your prompts and relevant document data may be sent to third-party AI service providers to generate responses. We do not use your personal data to train AI models. AI-generated content is provided for informational purposes only and should be independently reviewed by a qualified legal professional.

4.4 Legal Requirements

We may disclose information to comply with legal obligations, court orders, or government requests, and to protect our rights, users, or the public from harm or illegal activities.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate notice and protection measures.


5. Data Security

We implement robust security measures to protect your information:

While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.


6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:


7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access, download, and export your data through your account settings or by contacting us.

7.2 Correction and Updates

You can update your account information and profile details at any time through your account settings.

7.3 Deletion

You can delete your account and associated data directly from the app settings. Upon deletion, we will remove your personal data within 90 days, except where retention is required by law.

7.4 Communication Preferences

You can opt out of marketing communications while still receiving important service-related messages.

7.5 Additional Rights for EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you also have the right to:

7.6 Additional Rights for California Users (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell your personal information.


8. Analytics and Tracking Technologies

We use analytics tools and similar technologies within our mobile application to enhance your experience and analyze usage patterns. These may include:

You can manage push notification preferences through your device settings. You may also opt out of certain analytics tracking through your device's privacy settings.


9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.


10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.


11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices in our Service. Your continued use of our Service after changes become effective constitutes acceptance of the updated policy.


12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: INFO INLET K.K.
Nissho II 1F Room 1-B, 6-5-5 Nagatsuta,
Midori-ku, Yokohama, Kanagawa, Japan

Questions about our Privacy Policy?

We're here to help. Contact our privacy team for any questions or concerns about how we handle your data.